Refund Policy

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

If you are unhappy with your purchase, contact me within 14 days of receiving your order and I will be happy to work out a solution for you! My goal is to make you happy!
Unused and unopened orders may be returned within 14 days of receipt for a refund. Once I receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. This does not apply for personalized orders.
Personalized and custom orders are non-refundable after order confirmation. Upon final approval of your personalized order I cannot accept returns due to any and all errors (such as misspelled words etc.). By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, I am required to charge for a reprint.
Returns are not accepted and refunds are not issued based on color. Please note, because all computer monitors are calibrated differently, colors may vary slightly from screen to the printed product.
And that's it, happy shopping!